Summary
Work History
Education
Skills
Timeline
Generic

Sheldon Kammu

Fort Myers,FL

Summary

Efficient worker. skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in Rising Sales, setting up promotions and merchandising items.

Work History

Whirlpool Vendor

Acosta Sales & Marketing
Fort Myers, FL
  • Contracted by Whirlpool to be the Vendor for 3 of the Big box stores in the district.
  • Covering over 25 stores and 5 Counties.
  • Conducted District Meetings and Trainings
  • Provided customer service by answering product and service related questions.
  • Tracked inventory levels and ordered supplies as needed.
  • Demonstrated strong problem solving skills when faced with challenging situations.
  • Escalated unresolved issues to appropriate departments for further investigation.
  • Monitored vendor performance against contracted service level agreements.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Achieved cost-savings by developing functional solutions to problems.
  • Conducted testing of software and systems to ensure quality and reliability.

Sales Associate

Lowes Home Improvement
Fort Myers, FL
  • Hired and was in Sales with the Number One Lowes Home Improvement in the Nation
  • Detailed latest promotions, sales incentives and rebates to share with customers, helping clients save on purchases.
  • Attended product training offered by appliance vendors to stay updated on features and benefits of appliances being marketed.
  • Contacted buying customers soon after purchase to confirm satisfaction.
  • Created working relationships with vendors to obtain best pricing and maintenance options.
  • Shared information on product features for various items to help customers make correct buying decisions.
  • Promoted company programs, warranty sales and seasonal promotions to boost sales.
  • Learned and persuasively presented features and benefits of appliances and kept abreast of latest product improvements.
  • Processed sales, warranties and service agreements quickly and efficiently to respect customer's time and to expedite sales associate's availability to next customer.

Sales Associate

Appliance Outfitters
North Fort Myers, FL
  • Maintained department and showroom with neat and orderly displays.
  • Maintained knowledge of products to educate customers on available appliance options and model variations.
  • Coordinated schedules with customers for appliance deliveries, and installations.
  • Processed sales, warranties and service agreements quickly and efficiently to respect customer's time and to expedite sales associate's availability to next customer.
  • Discussed customer needs to understand preferences and proceeded to narrow down specific appliance recommendations.
  • Encouraged purchase of warranty programs when buying appliances, helping boost overall sales.
  • Approached customers and asked open-ended questions to better understand buying needs and budgets.

Retail Sales Associate

Good Deals Appliances
Cape Coral, FL
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
  • Provided customers with recommendations to promote brand effectiveness and product benefits.
  • Prepared and processed contracts and order forms for new and existing customers.
  • In charge of incoming and outgoing phone calls.
  • Making sure paper work is done and perfected before the appliances are delivered.

Education

High School Diploma -

Island Coast High School
Cape Coral, FL
04.2017

Skills

  • Leadership development
  • Customer assistance
  • Reliable and dependable
  • Time management
  • Dedicated team player
  • Cash handling accuracy

Timeline

Whirlpool Vendor

Acosta Sales & Marketing

Sales Associate

Lowes Home Improvement

Sales Associate

Appliance Outfitters

Retail Sales Associate

Good Deals Appliances

High School Diploma -

Island Coast High School
Sheldon Kammu