Stefani Urbano
Antiguo Cuscatlán
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Service Center Agent I & II
BlackHawk Network
2023.01 - Current
- Handled CHS LI calls.
- Managing Regular, Account Manager (AM), and Client cases as a CHS Back Office Agent II.
Customer service representative
Teleperformance
2021.01 - 2022.01
- Customer Service agent from Secondary Sales Group AT&T.
Babysitter
Go Au Pair (USA)
2021.01 - 2021.01
- Taking care of children.
Sales representative
Prismamoda
2017.01 - 2018.01
- Working on the sales and customer service department.
Education
English -
English for CallCenter
01.2021
High School - undefined
Instituto Nacional de Antiguo Cuscatlan
01.2013
Skills
- Initiative
- TeamWork
- Adaptability
- Multitasking
- Fast learner
Language
Spanish
English
References
- Karla, Hernandez, Marketing, Karlaangelica1802@gmail.com, 503 75932129.
- Erick, Barraza, Teleperformance Supervisor, hello@reallygreatsite.com.
Expertise
- Sales
- Au Pair
- Customer service representative
- CHS Service Center Agent I & II
Timeline
Service Center Agent I & II
BlackHawk Network
2023.01 - Current
Customer service representative
Teleperformance
2021.01 - 2022.01
Babysitter
Go Au Pair (USA)
2021.01 - 2021.01
Sales representative
Prismamoda
2017.01 - 2018.01
High School - undefined
Instituto Nacional de Antiguo Cuscatlan
English -
English for CallCenter