Summary
Overview
Work History
Education
Skills
Language
References
Expertise
Timeline
Generic
Stefani Urbano

Stefani Urbano

Antiguo Cuscatlán

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience

Work History

Service Center Agent I & II

BlackHawk Network
01.2023 - Current
  • Handled CHS LI calls.
  • Managing Regular, Account Manager (AM), and Client cases as a CHS Back Office Agent II.

Customer service representative

Teleperformance
01.2021 - 01.2022
  • Customer Service agent from Secondary Sales Group AT&T.

Babysitter

Go Au Pair (USA)
01.2021 - 01.2021
  • Taking care of children.

Sales representative

Prismamoda
01.2017 - 01.2018
  • Working on the sales and customer service department.

Education

English -

English for CallCenter
01.2021

High School - undefined

Instituto Nacional de Antiguo Cuscatlan
01.2013

Skills

  • Initiative
  • TeamWork
  • Adaptability
  • Multitasking
  • Fast learner

Language

Spanish
English

References

  • Karla, Hernandez, Marketing, Karlaangelica1802@gmail.com, 503 75932129.
  • Erick, Barraza, Teleperformance Supervisor, hello@reallygreatsite.com.

Expertise

  • Sales
  • Au Pair
  • Customer service representative
  • CHS Service Center Agent I & II

Timeline

Service Center Agent I & II

BlackHawk Network
01.2023 - Current

Customer service representative

Teleperformance
01.2021 - 01.2022

Babysitter

Go Au Pair (USA)
01.2021 - 01.2021

Sales representative

Prismamoda
01.2017 - 01.2018

High School - undefined

Instituto Nacional de Antiguo Cuscatlan

English -

English for CallCenter

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Stefani Urbano