SUSANA ELISA MARTINEZ
San Salvador
Summary
Human Resources professional well-versed in developing and strengthening relationships with internal team members, and applicants to quickly fill open technical positions with best-fitting candidates. Proficient in sorting resumes, determining applicant eligibility, and performing skill assessments.
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration and adaptability, ensuring reliable support and seamless coordination. Skilled in project management, strategic planning, and resource allocation. Known for achieving results and fostering productive work environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Human Resources and Operations Officer
DAI Global LLC - Investment Promotion Project
San Salvador (Hybrid)
12.2024 - Current
- Supporting the daily business operations of the respective office
- Communicating with landlords regarding office facility management
- Supporting competitive procurement processes for office project goods, services, and supplies (e.g., cleaning, office supplies, furniture, equipment, etc.)
- Supporting general facility and asset management, including project property inventory management: timely addition of all equipment and conducting inventory audits every six months
- Ensuring office facilities are well-maintained, including electricity supply, water, and phone usage
- Ensuring office staff have all necessary resources for activity implementation, such as materials, office space, transportation, travel arrangements, etc
- Identifying qualified candidates, inviting, and motivating potential candidates for employment
- Shortlisting ideal candidates in collaboration with the hiring unit
- Participating in interviews and making hiring recommendations; informing shortlisted candidates about tests/interviews and communicating the outcomes
- Notifying applicants of the selection process results and preparing employment offers
- Verifying references and applicant qualifications before making offers
- Discussing recruitment policies with supervisors to ensure effective selection techniques and recruitment programs
- Ensuring a transparent and unbiased recruitment process
- Ensuring recruitment complies with DAI policies and procedures, USAID requirements, and El Salvador labor laws
- Onboarding, including: Providing applicants and new employees with information about the position, including schedules and salary, tasks, responsibilities, and working conditions
- Planning and offering HR-related training sessions, scheduling training sessions with team members as required for the position
- Ensuring the contract and all documents are properly signed and filed
- Ensuring new staff credentials and equipment are ready and available for use
- USAID FUNDS
Regional Human Resources Coordinator
Save The Children International (LAC RO)
San Salvador, El Salvador (Remote)
06.2022 - 11.2024
- Administration of the English Language Program for RO and CO staff, including enrollment, and follow up of the progress of participants
- Keep RO staff and supervisors updated on the learning options available in LMS and other learning platforms
- Provide support and advice to supervisors to define the learning activities for staff to support the personal development objectives as part of the Develop to Perform process, and keep tracking of the progress of implementation of the development plans
- Coordinate the communication, enrolment and progress of participants in the Global Learning Programs for senior staff in the region
- Confirmed appointments and interviews with job candidates
- Devised recruiting strategies and implemented through marketing campaigns, grassroots advertising initiatives and innovative presentations
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments
- Conducted effective research on potential job candidates and compiled details into reports
- Maintained candidate records using Oracle, and Oracle Recruitment Cloud systems and updated information accordingly
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Coordinated schedules to arrange management interviews with applicants
- Studied job descriptions and qualifications to determine applicant requirements
- Advertised job opportunities on social media platforms and job boards
- LAC Regional Office
- Conducted new employee onboarding and provided ongoing orientation training.
- Maintained human resources information system and kept employee files up to date and accurate.
Human Resources Officer
Save the Children International
San Salvador, San Salvador (Remote)
07.2018 - 06.2021
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
- Promoted employee engagement with organizational objectives during new employee orientations
- Coordinated employee placements and administrative details
- Supervised job interviews with HR best practices
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns
- Processed paperwork and hiring details for promotions and lateral position changes
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
- Pre-screened resumes prior to sending to corporate hiring managers for consideration
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
Human Resources Coordinator
Comite De Proyección Social
San Salvador, San Salvador
05.2015 - 08.2017
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters
- Directed job fairs to bring in local talent for long term and seasonal positions
- Implemented tracking database for employee professional development, licensure renewal credits and renewal deadlines
- Handled immigration-related issues for each business unit
- Counseled managers and employees regarding company policies, procedures and workplace issues
- Completed employee employment verifications and unemployment paperwork prior to hire or termination
- Coordinated meetings, developed meeting content and presented human resources law updates
- Evaluated timecards for accuracy on regular and overtime hours
- Addressed and resolved general payroll-related inquiries
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities
- Coordinated company training and compiled training reports and communication to support compliance with corporate requirements
- Maintained human resources information system and kept employee files up to date and accurate
- Updated presentation and accompanying documents for compensation committee quarterly review
- San Salvador
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
Education
Course - Harvard Manage Program
Harvard Manage Publishing
United States12-2024
MBA - MBA: Executive Master Bussiness Administration
Formato Educativo/Universidad De Cádiz - España
España07.2022
Human Resources Specialization - Human Resources Management
Universidad Dr. José Matías Delgado
08.2021
Bachelor´s Degree in Psycology - Psychology
Universidad De El Salvador
12.2009
Skills
- Business requirements understanding
- Holistic Talent Acquisition
- Talent Acquisition Strategies
- Clear Communication Proficiency
- Assessment Expertise
- Handbook Creation
- Public speaking
- Candidate and client relations
- Resource management
- Organizational efficiency
- Employee performance
- Operational efficiency
Certification
Image Consulting, Alter Ego/Coca Sevilla, 07/01/19
Accomplishments
- Improvement of Customer services
- Used Microsoft Excel to develop recruitment control tracking spreadsheets.
- Developing induction process.
Languages
English
Hobbies and Interests
- Reading
- Technology
- Teaching
Timeline
Human Resources and Operations Officer
DAI Global LLC - Investment Promotion Project
12.2024 - Current
Regional Human Resources Coordinator
Save The Children International (LAC RO)
06.2022 - 11.2024
Human Resources Officer
Save the Children International
07.2018 - 06.2021
Human Resources Coordinator
Comite De Proyección Social
05.2015 - 08.2017
Human Resources Specialization - Human Resources Management
Universidad Dr. José Matías Delgado
Bachelor´s Degree in Psycology - Psychology
Universidad De El Salvador
Course - Harvard Manage Program
Harvard Manage Publishing
MBA - MBA: Executive Master Bussiness Administration
Formato Educativo/Universidad De Cádiz - España