Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Customer Services Manager
Ciber San Miguel
San Miguel
08.2021 - Current
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Followed through with client requests to resolve problems.
Assistant Manager
DICOBRA S.A. de C.V.
San Miguel
10.2017 - 01.2018
Mentored team members to enhance professional development and accountability in workplace.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Supervised day-to-day operations to meet performance, quality and service expectations.
Lead Maint., Grounds, Custodial, School Bus Driver at San Miguel School DistrictLead Maint., Grounds, Custodial, School Bus Driver at San Miguel School District