Tatiana Flores
Business Administration Student
San Miguel
Summary
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Customer Services Manager
Ciber San Miguel
San Miguel
08.2021 - Current
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Followed through with client requests to resolve problems.
Assistant Manager
DICOBRA S.A. de C.V.
San Miguel
10.2017 - 01.2018
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma -
Colegio Cristiano Josue
San Miguel 01.2017 - 11.2018
Skills
Budgeting and reporting
Effective problem solver
Excellent time management skills
Timeline
Customer Services Manager
Ciber San Miguel
08.2021 - Current
Assistant Manager
DICOBRA S.A. de C.V.
10.2017 - 01.2018
High School Diploma -
Colegio Cristiano Josue
01.2017 - 11.2018