Thomas Fontaine
Hempstead,NY
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Account Executive
Bank Associates
Brooklyn, NY
02.2011 - 03.2023
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
- Identified potential new customers through research of industry trends and competitive analysis.
- Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
- Maintained accurate records of all sales activities using CRM software systems.
- Generated weekly reports on sales performance against targets for upper management review.
- Developed pricing strategies tailored to individual clients based on their unique needs.
Education
High School Diploma -
Queens Vocational
Long Island City, NY01.1985
Skills
- Teamwork and Collaboration
- Relationship Building
- Networking
- Leadership
- Flexible and Adaptable
- Analytical and Critical Thinking
- Collaboration
- Interpersonal Communication
- Dependable and Responsible
- Organization and Time Management
- Data Entry
- Troubleshooting
- Analytical Thinking
- Recordkeeping
- Data Management
Certification
- Trained Fair Debt Practice Act Management
- Liaison between credit card clients and upper management
- Training of new hires with regards to standard operating processes
- Training of new hires with regards to standard operating processes
References
References available upon request.
Timeline
Account Executive
Bank Associates
02.2011 - 03.2023
High School Diploma -
Queens Vocational
Similar Profiles
MEENAKSHI RAMAIAH MEENAKSHIMEENAKSHI RAMAIAH MEENAKSHI
Credit Agricole and Investment Bank at Bank AssociatesCredit Agricole and Investment Bank at Bank Associates
Sophia StrongSophia Strong
Branch Banker DMLO at PNC BANK NATIONAL ASSOCIATESBranch Banker DMLO at PNC BANK NATIONAL ASSOCIATES
VALERIE VANGVALERIE VANG
Customer Care Specialist at Associates BankCustomer Care Specialist at Associates Bank
Kyia CallowayKyia Calloway
Barista at Starbucks Cafe, Moore College of Art & DesignBarista at Starbucks Cafe, Moore College of Art & Design
Isaiah AntoineIsaiah Antoine
Vehicle Porter at Chevrolet MotorsVehicle Porter at Chevrolet Motors