Summary
Overview
Work history
Education
Skills
Timeline
Generic

Tilahun Kassa

London ,UK

Summary

Organised and detail-oriented professional experienced in minicab transport services. Skilled in balancing schedules and solving timing, service and operational issues. Seeks out opportunities to improve and optimise transport for speed, reliability and efficiency.

Reliable and dedicated professional seeking to leverage strong navigational skills and customer service expertise as Minicab Driver. Well-versed in local geography and adept in providing courteous and punctual service. Committed to ensuring passenger satisfaction and enhancing overall travel experiences.

Offering strong customer service and navigation skills, with knowledge about local routes and traffic patterns. Experienced in managing time effectively and ensuring passenger safety. Ready to use and develop communication, problem-solving, and driving skills in a driving role.

Experienced Minicab Driver with a knack for navigating busy city streets while ensuring passenger safety and satisfaction. Delivered exceptional customer service, building repeat clientele through punctuality and courteous interactions. Skilled in handling various routes and traffic conditions, contributing to smooth, timely rides and positive passenger experiences.

Diligent Stock Assistant with knack for maintaining organised and efficient stockrooms. Known for enhancing inventory accuracy and streamlining restocking processes, leading to smoother operations and improved customer satisfaction. Adept at working collaboratively with team members to achieve store goals and maintain high standards in stock management.

Overview

2026
2026
years of professional experience

Work history

Minicab driver(Uber)

Self employed
London , UK
11.2015 - Current
  • Achieved punctuality with consistent, timely pickups and drop-offs.
  • Leveraged local knowledge to expedite navigation through congested city streets.
  • Maintained passenger safety by strictly following traffic laws and regulations.

Stock movement assistant

Debenhams
London , UK
12 2011 - 07 2014
  • Used problem-solving skills to resolve challenges and prioritise workload.
  • Conducted quality checks on deliverables, identifying and addressing discrepancies.
  • Completed assigned work within deadlines and to company standards.
  • Understood and adhered to company's health and safety policies.

Education

Grade 5 Entry Level Certificate in ESOL internatio -

Trinity College London
London
11.2015

BCS Level 2 Certificate in IT User Skills -

Ofqual European Computer Driving Licence Foundation
London
12.2011

BCS Level 1 Award in IT User Skill -

Ofqual European Computer Driving Licence Foundation
London
06.2011

OCR Level 2 Certificate in adult Literacy -

OCR
London
05.2011

OCR Level 1 Certificate in adult Literacy -

OCR
London
01.2011

Fundamental of Health and safety -

RSPH
London
03.2010

Fundamental of food Hygiene -

RSPH
London
03.2010

Speaking and Listening Entry 3 -

City & Guilds
London
11.2009

ESOL (speaking and Listening) Entry 2 level Certif -

University of Cambridge
Middlesbrough
07.2006

ESOL for life Writing (Entry 2 Level Certificate -

University of Cambridge
Middlesbrough
06.2006

Skills

  • Understanding of disability laws
  • Road safety consciousness
  • Understanding traffic laws
  • Calm in traffic jams
  • Busy schedule handling
  • Patient with passengers
  • Awareness of road conditions
  • Excellent local geography knowledge
  • Comprehensive insurance understanding
  • Passenger safety training
  • Calm under pressure
  • Reliable and punctual

Timeline

Minicab driver(Uber)

Self employed
11.2015 - Current

Stock movement assistant

Debenhams
12 2011 - 07 2014

Grade 5 Entry Level Certificate in ESOL internatio -

Trinity College London

BCS Level 2 Certificate in IT User Skills -

Ofqual European Computer Driving Licence Foundation

BCS Level 1 Award in IT User Skill -

Ofqual European Computer Driving Licence Foundation

OCR Level 2 Certificate in adult Literacy -

OCR

OCR Level 1 Certificate in adult Literacy -

OCR

Fundamental of Health and safety -

RSPH

Fundamental of food Hygiene -

RSPH

Speaking and Listening Entry 3 -

City & Guilds

ESOL (speaking and Listening) Entry 2 level Certif -

University of Cambridge

ESOL for life Writing (Entry 2 Level Certificate -

University of Cambridge
Tilahun Kassa