VALERIA NICOLE HENRÍQUEZ MACHADO
San Salvador,El Salvador
Summary
Last year Business Administration student with a solid foundation in administrative support, data management, and professional communication. Proven ability to streamline processes and enhance operational efficiency through meticulous attention to detail and effective organizational skills. Eager to leverage academic knowledge and hands-on experience to contribute to team success in a fast-paced environment. Committed to continuous learning and professional growth within the business sector.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Interpreter/General Virtual Assistant
Elite
Remote
02.2025 - Current
- Facilitated effective communication between clients and companies to ensure mutual understanding.
- Coordinated appointment scheduling to support team operations. Assisted in service coordination to enhance client satisfaction. Managed daily tasks to ensure smooth workflow. Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Provided comprehensive administrative support to enhance operational efficiency and customer satisfaction.
Administrative Support
Fundación Manos Mágicas
El Salvador
01.2024 - 01.2024
- Assisted in managing administrative tasks to support daily operations. Maintained and updated databases to ensure accurate information. Provided support for data entry and record-keeping activities.
- Streamlined information management by engaging with companies daily to ensure accurate data collection and verification,
- Provided administrative support to project managers, ensuring timely completion of tasks and seamless coordination between team members.
Sales Associate
Old Navy
San Salvador
01.2023 - 01.2023
- Assisted customers with inquiries and product selection. Supported sales team in achieving targets through effective communication. Provided solutions to customer issues to enhance satisfaction.
- Facilitated customer engagement to address inquiries and resolve issues promptly.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Business Administration -
Universidad Don Bosco
El Salvador11.2026
General Education Development (GED) -
Renton Technical College
Seattle, Washington01.2020
General High School Diploma -
Colegio Externado De San José
El Salvador01.2019
Skills
- Client support
- Strong verbal skills
- Effective time management
- Analytical problem solving
- Microsoft Office 365 expertise
- Teamwork and collaboration
Certification
Well-being, Equity, and Human Rights
Universidad de los Andes, Colombia (2020)
LANGUAGES & COURSES
Spanish
Native or Bilingual
English - Centro Cultural Salvadoreño Americano
Native or Bilingual
Italia- Academia Europea
Professional Working
Portuguese – Federal Institute of Education, BRA
Limited Working
Timeline
Interpreter/General Virtual Assistant
Elite
02.2025 - Current
Administrative Support
Fundación Manos Mágicas
01.2024 - 01.2024
Sales Associate
Old Navy
01.2023 - 01.2023
Business Administration -
Universidad Don Bosco
General Education Development (GED) -
Renton Technical College
General High School Diploma -
Colegio Externado De San José