Walter Barahona
Trabajador
Ayutuxtepeque
Summary
Dynamic and adaptable professional with a strong background in customer service at Telus International. Proven ability to resolve complaints effectively while fostering teamwork and collaboration. Skilled in task prioritization and technical support, consistently contributing to a positive work environment and enhancing team performance.
Overview
2
2
years of professional experience
Work History
Empleado
Telus International
08.2025 - 03.2026
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
Empleado
Teleperformance
07.2024 - 02.2026
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Colegio Marista San Alfonso
Mejicanos, El Salvador 05.2001 -
Skills
Customer service
Teamwork and collaboration
Complaint resolution
Cash handling
Problem-solving
Collaboration and teamwork
Positive attitude
Clear communication
Computer skills
Flexible schedule
Task prioritization
Product knowledge
Technical support
Timeline
Empleado
Telus International
08.2025 - 03.2026
Empleado
Teleperformance
07.2024 - 02.2026
High School Diploma -
Colegio Marista San Alfonso
05.2001 -