Volunteering
Walter Ramos
Graduate In Social Sciences And Education
Ciudad Merliot, La Libertad
Summary
Dynamic professional with a strong background in customer service and education. Proven ability to enhance student learning through differentiated instruction and effective communication. Skilled in problem-solving and organization, fostering a positive environment that promotes collaboration and success. Committed to continuous improvement and adapting to diverse needs.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Customer Service Agent
Telus International
10.2024 - Current
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Teacher in General Subjects
Liceo José Carmen Dipietro
07.2023 - 11.2023
- Evaluated student progress using both formative and summative assessments to provide targeted feedback for continuous improvement.
- Streamlined administrative processes for academic department, resulting in more efficient operation and resource allocation.
- Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
Math Teacher
Colegio Salarrué De Sonsonate
02.2023 - 07.2023
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
- Conducted ongoing professional development in educational technology, keeping teaching approach current and effective.
Education
Lic. Social Sciences And Education - Math Specialty
Universidad De Sonsonate
Sonzacate, El Salvador 05.2001 -
Skills
Teamwork and collaboration
Customer service
Problem-solving
Verbal communication
Friendly, positive attitude
Multitasking Abilities
Organization and time management
Interests
Continuous learning
Music
Social service
Timeline
Customer Service Agent
Telus International
10.2024 - Current
Teacher in General Subjects
Liceo José Carmen Dipietro
07.2023 - 11.2023
Math Teacher
Colegio Salarrué De Sonsonate
02.2023 - 07.2023
Lic. Social Sciences And Education - Math Specialty
Universidad De Sonsonate
05.2001 -