Summary
Overview
Work History
Education
Skills
Timeline
Intern

Willian Henríquez

San Salvador,SS

Summary

Dynamic and adaptable professional with experience at Hanesbrands and Sykes Call Center. Proven problem-solver with strong teamwork skills, enhancing client satisfaction through tailored travel arrangements. Recognized for attention to detail and ability to manage complex situations, ensuring seamless service delivery and positive outcomes.

Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Hardworking Student offering full-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Ready to prove myself and hoping to start my remote-job journey.

Overview

7
7
years of professional experience

Work History

Intern

Hanesbrands
01.2024 - 12.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Travel Agent

Sykes Call Center
04.2018 - 08.2020
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
  • Managed complex itinerary changes due to unforeseen circumstances without sacrificing customer satisfaction or incurring unnecessary expenses.

Education

Bachelor of Engineering - Industrial Engineering

Universidad Francisco Gavidia
San Salvador, El Salvador
05.2001 -

Skills

Teamwork and collaboration

Timeline

Intern

Hanesbrands
01.2024 - 12.2024

Travel Agent

Sykes Call Center
04.2018 - 08.2020

Bachelor of Engineering - Industrial Engineering

Universidad Francisco Gavidia
05.2001 -
Willian Henríquez