Zayda Yamileth Jiménez
Oce Assistant /Customer Services
Inwood
Summary
Proactive, customer-orientated retail professional with
over 4 years of experience in reputable shops. Received 3
‘Passion Awards’ for delivering outstanding service and
have consistently surpassed my target KPIs for mystery
shoppers.
Overview
9
9
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Office Assistant/customer Services
Latin Multiservices corp.
09.2016 - 07.2025
- Detail-oriented office assistant with over five years of experience in a multiservices agency.
- Proficient in managing customer inquiries and providing exceptional service to ensure client satisfaction.
- Skilled in multitasking and prioritizing duties in a fast-paced office environment.
- Expert in maintaining organized files and documentation to support operational efficiency.
- Experienced in using various software applications to streamline office procedures and improve productivity.
- Strong communication skills, both verbal and written, facilitating clear interactions with clients and team members.
- Proficient in managing cash registers and handling customer inquiries with professionalism and efficiency.
Education
Bussines Administration / Accuounting
HS Graduate - undefined
10.1999
Skills
- Effective communication
- Effective organization
- Skilled at managing multiple tasks
- Effective problem resolution
- Collaborative teamwork
- Adaptability
- Attention to detail
- Customer engagement
Certification
Notary Public Course
Timeline
Office Assistant/customer Services
Latin Multiservices corp.
09.2016 - 07.2025