Summary
Overview
Work History
Education
Skills
references
Timeline
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Diego Pleitez

San Salvador,San Salvador

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities, bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
year of professional experience
2
2
Languages

Work History

Teleoperator

Concentrix
04.2023 - 04.2024
  • Investigated and resolved accounting, service and delivery concerns.
  • invoice administration, payment arrangement management and payment processing
  • Knowledge of telephone service activations
  • knowledge of basic troubleshooting
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.

Education

High School Diploma -

Direccion De Educacion Para Jovenes Y Adultos DEJA
05.2001 -

High School Diploma -

Our Lady of Guadalupe Highschool
Belmopan, Belice
06.2020 -

Skills

Organización and Time Management

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references

Rodrigo Ramirez

7511-07777


William Ramirez

6134-0858


Rosy Rodriguez

2260-5216


Timeline

Teleoperator

Concentrix
04.2023 - 04.2024

High School Diploma -

Our Lady of Guadalupe Highschool
06.2020 -

High School Diploma -

Direccion De Educacion Para Jovenes Y Adultos DEJA
05.2001 -

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Diego Pleitez