RAUL GUILLEN MONTES

• Installation of microsoft office and activation of windows
• Conducted training sessions for junior administrators on Windows Server management techniques, fostering professional growth within the team.
• Assisted in the development of IT policies related to Windows server administration while adhering to industry standards and regulations.
• Configured and tested Windows Server operating systems with roles features.
• Delivered pre-sales technical support for Windows server and desktop virtualization.

Main Functions: Laptop and PC repair, printer configurations, 365 licenses, cash register printer repair, Windows server, Linux server security, DNS and DHCP configuration, preventive maintenance of all hardware equipment, contact with suppliers, in charge of spare parts warehouse, among others.

• Maintained detailed documentation through all phases of development, testing and analysis to enhance organizational productivity.
• Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
• Demonstrated strong knowledge of all types of electrical components, operations, specifications and proper testing methods.
• Designed computer hardware components and peripheral devices.
• Strategically implemented new computer projects and hardware installations to improve workflow for 10 employees.

• Main Functions: Technical Support to Work Areas, Maintenance
• Used problem-solving skills to troubleshoot unexpected issues during construction projects while minimizing delays or additional costs involved in resolving them.
• Performed software installations and upgrades to UNIX or Windows operating systems.
• installation of microsoft office and activation of windows