William Gálvez Valencia

From 2022 until the current year, I have had the opportunity to practice my career through the oral evaluation of the English language of students in the mentioned academy, once a month, In this opportunity I learned to lead work teams.

• Mentored free lancer sales executives, fostering a culture of continuous learning and professional growth within the organization; in this job opportunity I learned to cope up with goals, sales and customers; I have been performing this job as a freelancer for extra income

In this part of my career, I had the opportunity to teach the English language through the online modality.
I was fortunate to meet students from all over the world, including Guatemala, Colombia, El Salvador, Russia, United States, etc.

I have taught my own lessons in subjects such as Math, Social Studies, Science, Spanish, English and Language Arts. I developed skills to guide sessions that have lasted from 2 to 6 hours conducting a dynamic and student oriented class.

• I had the opportunity to work as a voice technical support agent in a well-known call center.
  I worked on a corporate account, which gave me experience working in high-pressure situations.
  Energy and enthusiasm were fundamental aspects in that position, so I have learned to transmit them effectively; I also learned to communicate with Americans in their native language, an enriching experience that opened my way of communicating on an international scale.
  I used telecommunication technologies of a call center and I was able to develop myself using software in this company.