Microsoft Office Suite
Daniel Alberto Miranda Rodriguez
San Salvador,SS
Overview
6
6
years of professional experience
2
2
Certification
Work History
Administrative Assistant
Prisma de Centroamérica S.A. de C.V. Electrical Division
11.2023 - Current
- Oversaw purchasing and distribution of electrical supplies and equipment for construction projects.
- Created purchase orders and maintained consistent communication with suppliers to ensure timely delivery of materials.
- Supported the accounting department in payroll preparation and financial recordkeeping.
- Designed and implemented a comprehensive database to manage employee records, payroll, equipment and material inventory, and purchase orders, significantly improving process speed and overall efficiency.
Sales Representative
Concentrix CVG Global Services
01.2022 - 05.2023
- Executed effective sales strategies to promote products and services to international clients, tailoring the pitch to each customer profile.
- Consistently achieved weekly sales goals by maintaining a results-driven approach and managing call time efficiently.
- Maintained high quality standards in every interaction, ensuring compliance with internal policies and customer satisfaction.
- Enhanced call performance metrics to consistently surpass key performance indicator (KPI) goals.
Sales Representative
TELUS International
09.2020 - 12.2021
- Promoted TELUS products and services by identifying customer needs and offering personalized recommendations.
- Used persuasive communication to overcome objections and close sales effectively.
- Successfully generated new business through phone sales, achieving profit growth targets.
- Consistently met sales targets in a fast-paced, goal-driven environment.
Customer Service Representative
The Office Gurus: Call Center Solutions
07.2019 - 03.2020
- Handled high-volume inbound calls, maintaining composure and efficiency under pressure.
- Addressed customer concerns with active listening and solution-focused communication.
- Responded to service inquiries with professionalism, aiming to resolve issues on the first contact.
- Consistently exceeded service targets in a fast-paced environment.
Education
Bachelor's Degree - Business Administration
ADEN International Business School
San Salvador, El Salvador 09.2024 - Current
High School Diploma -
Josue Christian School
San Salvador, El Salvador 08.2017 - 05.2019
Skills
- Email outreach
- Workflow optimization
- Lead qualification
- Payroll processing
- Financial record management
- Sales management
- Database management
- Microsoft Office proficiency
- Excel for business analysis
- Canva for content creation
- Power BI for data visualization
- Basic SQL
- Microsoft Access for database development
Software
Microsoft Excel
Microsoft Access
Power BI
Canva
Certification
- Data Analysis and Visualization with Power BI
- Business Cost Analysis with Microsoft Excel
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work from home optionCareer advancementWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bachelor's Degree - Business Administration
ADEN International Business School
09.2024 - Current
Administrative Assistant
Prisma de Centroamérica S.A. de C.V. Electrical Division
11.2023 - Current
Sales Representative
Concentrix CVG Global Services
01.2022 - 05.2023
Sales Representative
TELUS International
09.2020 - 12.2021
Customer Service Representative
The Office Gurus: Call Center Solutions
07.2019 - 03.2020
High School Diploma -
Josue Christian School
08.2017 - 05.2019
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